Contact Us - Help

Contact Us

Certification Portal and Certification General Questions

Please use the Certification Help Desk for questions or portal support.

If you have a class in session and need immediate help, please call +1-847-597-2982.

Customer Service

To add additional funds to your account E-mail Customer Service at or call +1-847-597-2862.

Certification Team Members

David Hernandez Senior Director, Learning and Professional Development
Kris Roberson Director, Certification Programs
Amy WrightDirector, Online Customer Support 
Janet QuManager, Certification Programs
Angela SennettCertification Support Specialist
Jannet LasconCertification Support Specialist
Andres OjalillIPC European Representative